Privacy policy

PRIVACY POLICY

Last updated: June 2, 2026

Detox Bazaar operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Detox Bazaar is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on how you interact with the Services:

  • Contact Details: Including your name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: Including credit card, debit card, financial account numbers, payment card information, transaction details, and payment confirmations.
  • Account Information: Including your username, password, security questions, preferences, and settings.
  • Transaction Information: Including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel.
  • Communications: Information you include when sending a customer support inquiry or otherwise communicating with us.
  • Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage Information: Information regarding how and when you interact with or navigate the Services.

2. Personal Information Sources

We may collect personal information from the following sources:

  • Directly from You: When you create an account, visit the Services, make a purchase, or communicate with us.
  • Automatically Through the Services: From your device when you visit our website, through cookies and similar tracking technologies.
  • From Service Providers: Third parties who enable certain technologies and process data on our behalf.
  • From Partners: Business and marketing partners or other third-party integrations.

3. How We Use Your Personal Information

We use your personal information for the following legitimate business purposes:

  • Provide and Improve Services: To perform our contract with you, process payments, fulfill orders, manage your account, arrange shipping, and handle returns.
  • Marketing and Advertising: To send promotional communications by email or text message, and to show you targeted advertisements based on your activity.
  • Security and Fraud Prevention: To authenticate accounts, provide secure shopping experiences, and detect malicious or fraudulent activity.
  • Communicating with You: To provide customer support, respond to inquiries, and maintain our business relationship.
  • Legal Reasons: To comply with applicable laws, respond to legal processes, and enforce our terms and policies.

4. How We Disclose Personal Information

We may disclose your personal information to third parties under the following circumstances:

  • With Shopify and Vendors: Service providers who perform operational tasks on our behalf (e.g., payment processing, shipping, data analytics).
  • With Marketing Partners: To deliver personalized ads based on your online interactions. You can opt out of targeted advertising where applicable.
  • By Your Direct Request: When you consent to sharing data with specific third parties, such as social media widgets.
  • Corporate Affiliates: Within our corporate group and structured business entities.
  • Legal Obligations: In connection with legal demands, subpoenas, or to protect the safety and rights of our users.

5. Relationship with Shopify

The Services are hosted by Shopify, which processes personal information about your access to and use of this store. Data you submit will be transmitted to and shared with Shopify, and may be stored in countries outside your residence. Shopify may use this information to provide enhanced analytics and personalized features across different merchants. For details, you can visit the Shopify Consumer Privacy Policy and manage your settings via the Shopify Privacy Portal.

6. Third Party Websites and Links

Our store may contain links to websites operated by third parties. We do not control and are not responsible for the privacy practices, security, or reliability of non-affiliated platforms. We encourage you to review their specific privacy policies before providing any personal details.

7. Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority. If you believe a minor has provided us with personal data, parents or guardians can contact us to request permanent deletion.

8. Security and Retention of Your Information

  • Data Security: While we use commercial safeguards, no security measures are perfect or completely impenetrable. We recommend using secure channels for all personal interactions.
  • Data Retention: We retain your personal information only as long as necessary to maintain your account, fulfill orders, resolve disputes, or comply with statutory legal requirements.

9. Your Rights and Choices

Depending on your country or state of residence, you may possess specific legal rights regarding your personal data:

  • Right to Access / Know: The right to request a copy of the personal data we hold about you.
  • Right to Delete: The right to request the permanent deletion of your personal profile and data.
  • Right to Correct: The right to rectify or update inaccurate personal information.
  • Right of Portability: The right to receive your data in a structured, machine-readable format.
  • Right to Opt-Out: The right to direct us not to "sell" or "share" data for targeted behavioral advertising.
  • Communication Preferences: You can unsubscribe from marketing emails at any time using the link provided at the bottom of our messages.

For Residents of the UK and European Economic Area (EEA):

  • Objection & Restriction: The right to object to or restrict specific automated processing lines.
  • Withdrawal of Consent: The right to withdraw consent at any time without affecting prior lawful processing.

10. Complaints

If you have complaints regarding how your data is handled, please reach out to us using our official contact details. Residents of the EEA may also lodge formal disputes directly with their national data protection supervisory authority.

11. International Transfers

We store, transfer, and process personal data globally. When transferring information outside the UK or European Economic Area (EEA), we utilize recognized protective mechanisms, including the European Commission's Standard Contractual Clauses (SCCs), to guarantee equivalent safety standards.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy periodically to reflect changes in our legal duties or business operations. Any updates will be published immediately on this page with an updated "Last updated" date.

13. Contact

Should you have any questions regarding our data privacy operations, or if you wish to exercise your legal rights, please contact us directly:

  • Email: support@detoxbazaar.com
  • Phone: +491789221344
  • Operational & Mailing Address: Detox Bazaar, Berliner Strasse 231, 38226 Salzgitter, Germany

For the strict purposes of applicable international data protection frameworks, the official Data Controller of your personal information is: SEDE GROUP LTD (Suite 8959 5 Brayford Square, London, United Kingdom, E1 0SG; Company Number: 16389052).